Customer Service Representative Danish Part-Time amp Remote

David Kennedy Recruitment is working with a leading BPO/outsourcing companythat is seeking to onboard a Customer Service Representative inBarcelona. The employee would join a team that isfully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide

Position:Customer Service Representative (Danish) PartTime

Location: Remote anywhere in Spain

Employment type: 3month contract with 1month probation period

DUTIES AND RESPONSIBILITIES:

• Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
• You can put yourself in our customers shoes analyze their problems and offer them individual solutions
• Offering an omnichannel service to our consumers via telephone email chat and social media
• Developing a sound understanding of the products and services offered by our client
• Embrace our company values and act as a brand ambassador

REQUIREMENTS:

• Afluent level of Danish (C1) with exceptional grammar and spelling skills
• High level of English (C1) (Both written and spoken)
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach to problemsolving

OFFER:

• Parttime: (20 hours/week)Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm
• Incentives: Top performance incentives
• Paid bank holidays 1 extra day in lieu
• Work from anywhere in Spain. (WFH)
• Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm
• Option to sign up for Discounted Private Health Insurance
• Referral Program Bring a friend and get a referral bonus
• Access to LinkedIn specialized training & courses