000Infra Technology Specialist
Posted on :
21-06-2024
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Job Description
Job Summary
Be an SME on the account with advanced technical knowledge (Level 3) in Oracle and PostGreSQL RDBMS systems. Expert in performance tuning high availability technologies and disaster recovery solutions. Manage databases on hybrid platforms including AWS Azure cloud platforms. Drive service improvement initiatives and automations in the region.
Role Responsibilities:
- Handle end to end delivery and have a strong business connect within the region.
- Maintain SLAs and KPIs.
Drive service improvement efforts in the region and improve productivity.
- Handle high severity issues including the technical aspects and communication to stakeholders.
- Work with product vendors on escalated issues
- Create run books checklists and process documents.
- Provide guidance to offshore support team when needed.
- Participate in DR tests.
- Participate in rotational on call support.
- Flexible to extend support hours if needed for critical activities or major incidents or customer meetings
Skills and Experience:
- Min a Bachelors degree is required
- Min 35yrs experience in relevant role experience is required
- Oracle PostgreSQL DB administration(L2/L3). Technical certifications preferred.
- Oracle Enterprise Manager (OEM) Golden Gate and Data Guard
- Experience in AWS/Azure cloud platforms. Technical certifications preferred.
- Experience on Linux/Windows platforms.
- Shell scripting
- Good understanding of ITIL practices Incident Problem & Change Management.
- Exposure to multi tier applications and its infrastructure components
- Knowledge in Life Science domain and industry regulations
- Any additional RDBMS/NoSQL knowledge
Infra Technology Specialist
Singapore Posted 3 minutes ago
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Employment Type
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