IT Technical Business Analyst Intermediate

Job Summary:
Our team is looking for a Business Analyst who is process oriented and experienced in gathering requirements performing gap analysis and working with stakeholders to deliver solutions that meet business needs and drive operational efficiency.

Responsibilities:

• Facilitate requirements gathering sessions and conduct process walkthroughs:
• Identify goals and pain points through gap analysis on current state and future state business processes.
• Create review and update user stories personas and journey maps as applicable.
• Create system use cases flow diagrams and interactive mockups outlining functional requirements as required.
• Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
• Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT)and ensure they meet the predefined criteria.
• Support development of necessary system (nontechnical) documentation as well as make recommendations for policy and/or procedural manuals.
• Support change management and training to ensure delivery of complex program changes.
• Monitor and evaluate the effectiveness of implemented services conduct post implementation reviews assessing opportunities for backlog refinement and for continuous improvement.
• Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
• Assist with project planning scheduling and status reporting as required.
• Should understand Agile framework (SCRUM) through demonstrated experience.
• Should have a result driven mindset and able to function independently while engaging with other stakeholders and team members as required to deliver outcomes.
• Should have a thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
• Should have knowledge of and the ability to apply and interpret complex legislations/regulations policies and standards.
• Ability to work collaboratively and productively to achieving outcomes

Requirements:

• 5 years of Experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment.
• 5 years of Experience documenting user requirements business processes and workflows.
• 3 years of Experience in facilitating and managing business process development and process reengineering workshops and sessions.
• 3 years of Experience with user acceptance testing including creation of user acceptance plan status reporting and managing assigned tasks.
• 3 years of Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation.
• 3 years of Experience working within an agile development environment.
• Bachelor degree in IT or related field of study.
• 3 years of Experience assisting in reviewing evaluating and providing test input during business requirements gathering and detailed design specifications.
• 3 years of Experience evaluating policies programs and initiatives using program development principles
• 3 years of Experience exploring multiple design solutions to a given problem or feature and communicating those solutions visually through sketches user flows wireframes functional prototypes and/or highfidelity designs as necessary.
• 3 years of Experience in analyzing process maps descriptions and data flow diagrams of complex business processes to understand records that are produced
• 3 years of Experience in gathering requirements from a diverse group of stakeholders across ministries or departments.
• 3 years of Experience in the design development and implementation of complex IT solutions.
• 3 years of Experience in the development of project documents for a wide variety of initiatives and projects (strategic business improvement information technology etc.).

Whopper Technologies a minority womenowned enterprise is at the forefront of digital transformation technology excellence and business growth solutions. Specializing in talent mobilization and innovation we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology Telecommunications Healthcare Engineering and the Public sector. With a focus on deploying toptier talent and fostering innovation we empower businesses to thrive and excel in a rapidly evolving digital landscape helping them reach new heights of success. Whopper Technologies is committed to fostering workforce diversity and is proud to be an equal opportunity employer.