Assistant Reservations Manager
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
Job Description
Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service
- Support the Reservations Manager in Leading and managing all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Maintain close liaison with the Sales, Conference, and Accounting teams
- Produce daily, weekly, monthly and quarterly reports as required
- Attend pre-convention meetings and revenue management meetings as required
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
- Conduct regularly scheduled departmental meeting
- Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
- Balance operational, administrative and Colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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