Account Executive

About Us

At The/Studio our vision is to empower individuals regardless of their expertise to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering topquality customized products that not only exceed expectations but also provide a seamless and aweinspiring experience via our exceptional team and AIintegrated systems. By shouldering the manufacturing burdens we liberate our customers to focus on their true passions driving them towards remarkable success and fulfillment. Together we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles California but we are a truly global company with teammembers across the U.S. Europe South America Africa and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the worlds best talent.

All roles at The/Studio are 100% remote from anywhere in the world as long as you have all your tools and a fast stable internet connection!

We know that some applicants will not meet all the requirements so we encourage you to apply anyway so we can determine if something else might be a good fit!

The Role

We are looking for ambitious creative and highly driven Account Executives who are passionate about building a career in sales and are determined to step up their game to cultivate longlasting relationships with our customers. Youll be working with our growing sales team to hit sales targets and build a network of entrepreneurs improving their manufacturing capabilities through our products.

Our ideal candidate is someone who has excellent communication skills and good command of the English language is customercentric and solutionoriented and willing to go the extra mile to provide the best service to our customers. As an Account Executive youll have the opportunity to drive results by executing sales strategies to provide the best customer experience. A majority of our leads are inbound and your job will be to consult on projects with customers and help bring their designs to life.

Ultimately we are looking for a selfstarter who can thrive in a fast paced startup environment.

What Youll Do:

• Cultivate new business connections by working on inbound leads no prospecting required!

• Act as a liaison between the customers and our inhouse Production team

• Provide consultancy to customers to complete orders and handle all issues and inquiries to ensure a smoothsailing ordering process

• Follow up mainly through phone calls (inbound) emails and messages as necessary

• Close your pipeline and lead sales initiatives throughout the company

• Consistently meet KPIs and sales targets

• Build relationship with customers and generate repeat sales

• Address postsales concerns of the customers through a ticketing system

• Follow up with the tracking progression and delivery of custom products to customers anywhere in the world

• Ensure that the design edits are wellcascaded within the Graphic Design team to eliminate design errors

• Responsible for updating daily reports and trackers to be submitted on a daily basis

What Were Looking For:

• Passionate about building a career in sales and working in the apparel industry

• 1 year sales experience consultative selling experience account management experience is a huge plus

• Experience with Adobe Illustrator is also a plus!

• Strong written and verbal skills in English (C1 minimum)

• Great people skills to deal with customer concerns and inquiries with a good sense of task prioritization

• Solutionoriented and can think strategically to resolve customer concerns

• Experience in Hubspot building sales cadences and SaaS sales a plus

• Experience in manufacturing a plus

• Attention to detail and good customerhandling skills

• Self Starter. Proactive and can work with minimal supervision

• Available to work US hours (PST)

• Remoteready: owns a desktop/laptop with at least 8GB of RAM a stable internet connection with at least 10 MBPS and a quiet space to have customer meetings

What We Offer

• Competitive compensation uncapped commissions

• Competitive paid holiday schedule

• Fasttrack internal promotion for advancing your career

• Chatting with some of the biggest companies in the world every day to help them realize their designs

• Fully remote working flexibility

• Fun working culture and opportunity to be part of a diverse and resultsdriven global team!

• Opportunity to grow and enhance your skills beyond your work

• Independent Contractor role

• We want to help you grow you will get personalized sales training not just for this role but to help you with your future career

• No micromanagement ever.

The/Studios Company Values

• Intellectually curious possesses a natural disposition and comfort to ask questions challenge the status quo and a desire to get to the bottom of things if they see something not quite right

• Selfmotivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration minimize misunderstandings and at a frequency that is appropriate for a remote team

• Radical candor Coachable accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency values immediate action where prudent enables quick decisionmaking swift problemsolving and seizing opportunities in a dynamic business environment

• Natural customer centricity has an affinity to always start their train of thought or analysis with the customers perspective bias towards talking to the customer to understand them

• Resultsdriven focuses on achieving and exceeding measurable objectives

Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study if applicable

5. Final Interview

Note that every role is different so the process may vary depending on the requirements of the role. Regardless of the result we always inform candidates via email.

At The/Studio we know that our Companys strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation.

***No thirdpartyrecruiters/agencies please