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You will be updated with latest job alerts via emailHi
Greetings from Ascend Minds Solutions LLC
Job Title: Sr Salesforce Developer Data & Service Cloud
Location :Roseland NJ
Duration: Long Term
Experience with Salesforces Data cloud offerings or similar products (Databricks) such as Customer 360 Audiences Data Manager and Identity Resolution to enhance data management enrichment and activation across the customer journey.
Knowledge of Salesforces Client 360 features including Customer 360 Data Manager Customer 360 Identity and Customer 360 Privacy Center to enable a unified view of customer data ensure data quality and maintain compliance with privacy regulations.
Ability to leverage Salesforces Data cloud and Client 360 capabilities to drive personalized experiences improve customer insights and optimize business processes for clients and internal service associates.
Experience integrating Slack with Salesforce to streamline communication collaboration and workflows enabling teams to work more efficiently and effectively within the Salesforce ecosystem.
Summary of Key Skills/Attributes:
Salesforce expertise: Deep knowledge and handson experience with Salesforce CRM solutions particularly Service Cloud Data cloud and Client 360 features. The ideal candidate should be wellversed in Salesforce product strategy development design and rollout with a focus on user experience.
AI and emerging technology proficiency: Experience delivering A.I.powered solutions for customer service and/or sales at an enterprise scale. The candidate should be familiar with the emerging generative AI landscape and have a vision for harnessing these technologies to build impactful solutions for clients and internal service associates.
Communication and leadership skills: The ability to break down complex subject matters for nontechnical audiences clearly explain ideas create compelling arguments and deliver visual and verbal information for maximum impact. The candidate should inspire teams with a clear vision and execution plan for complex initiatives while encouraging innovation and exploration.
Datadriven decision making: The candidate should understand the balance between experimentation and execution while leveraging data to drive decision making in both domains. They should be able to utilize Salesforces Data cloud and Client 360 capabilities to drive personalized experiences improve customer insights and optimize business processes for clients and internal service associates.
Full Time