drjobs Customer Delivery Engineering Technical Lead العربية

Customer Delivery Engineering Technical Lead

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1 Vacancy
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Jobs by Experience drjobs

0 - 3 years

Job Location drjobs

Amman - Jordan

Salary drjobs

JOD 5000 - 8000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Manage and support large-scale solutions, providing technical expertise and resolving complex issues.

Actively mentor and develop team members, sharing knowledge and intellectual capital.

Build customer simulations to resolve complex problems and ensure compatibility.

Create and disseminate technical collateral and documentation.

Provide technical expertise and escalation support to resolve customer problems.

Work with engineering teams to solve complex problems and enhance serviceability.

Plan, design, implement, and optimize services.

Generate project life cycle documents (HLD, LLD, BoQ, NIP).

Attend customer meetings to address risks and issues.

Lead and implement technical project activities.

Establish trusted advisor relationships with customers.

Participate in complex service provider projects and resolve cross-functional issues.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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