Back-Office Sales Admin Code ACIJHBOSA

• Generate Quotation/Sales Orders: Create and manage accurate and timely quotations and sales orders for clients.
  
• Purchase Requisitions/Purchase Orders: Handle both internal and external purchase requisitions and purchase orders ensuring compliance with company policies.
  
• Products/Services Provisioning & Tracking: Oversee the provisioning and tracking of products and services ensuring timely delivery and implementation.
  
• CRM Housekeeping: Maintain and update CRM data to ensure the accuracy and reliability of the information.
  
• Coordination and FollowUp: Coordinate and follow up on sales and operationsrelated tasks to ensure smooth workflow and issue resolution.
  
• Subscription/Renewal Monitoring: Monitor and manage subscriptions and renewals ensuring timely renewals and minimal service disruption.
  

Requirements

• Proven experience in sales and/or operations support roles.
  
• Strong organisational and time management skills.
  
• Excellent communication and interpersonal skills.
  
• Proficiency in Microsoft Office Suite particularly Excel and Word.
  
• Familiarity with CRM systems and practices.
  
• Ability to multitask and prioritize tasks effectively.
  
• Experience in a Microsoft 365 and/or SaaS/Cloud business environment is a plus.
  
• Must have Fiber Optic internet with at least 25 Mbps bandwidth
  
• Must have a backup desktop or laptop with the latest OS
  
• Must be able to work from 9:00 AM 6:00PM SG
  

• Customer Success and Inside Sales: Engage with customers to ensure their success and satisfaction potentially driving additional sales through proactive service and support.
  

• MS900: Microsoft 365 Fundamentals
  
• AZ900: Microsoft Azure Fundamentals
  
• Customer Service/Customer Success Certification
  

Benefits