Project:
You will be providing services to the clients of MercedesBenz a German luxury and commercial vehicle automotive brand established in 1926. It is headquartered in Stuttgart BadenW rttemberg Germany. MercedesBenz produces consumer luxury vehicles and light commercial vehicles.
Your Responsibilities:
- Handling business inquiries and inbound calls
- Responding to customer questions related to products promotions orders invoices payments returns online platforms incentives terms and conditions
- Processing requests and updating data in the database
- Documenting interactions in the ticket system
- Staying informed about products policies and community standards
- Proposing ideas for improvement to achieve clients KPI
What you will need:
- Fluent level of German language (at least C1)
- Good level of English language (at least B2)
- Communication skills
- Enthusiasm and a desire to learn new things
- Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
What you will gain:
- Salary: 1300 gross x 14 months
- Performance Bonus of up 10% of the base salary per month
- Paid holidays at higher rates according to Greek law
- Equipment provided by the company for remote work in Greece
- Fulltime fixedterm Greek contract
german,automotive,mercedes-benz