BMA - Residence Steward S1

The British Embassy Bahrain has a vacancy for Residence Steward, job grade S1.

The successful candidate will be responsible for the set up and delivery of formal events at the Ambassador’s Residence. You will welcome guests to the Residence and will offer and serve drinks and food at receptions, meetings, and formal dinners. Where external caterers are brought in, you will supervise and ensure the rules of the Residence are observed. You will also be responsible for cleaning and maintaining to a high standard the official areas of the Ambassador’s Residence.

Duties And Responsibilities

• Events and services
• Provide high quality table service including breakfasts, lunches, dinners, and receptions.
• Provide high quality service for ad hoc meetings (coffee, tea & drinks).
• Set-up of events, including table decoration and seating arrangements.
• Work closely in coordination with the Residence Manager and Chef to deliver an exceptional standard of service and reflect the values of the British Embassy.
• Manage external staff at events, ensuring they deliver a high-level service in keeping with the Embassy’s expectations.
• Cleaning
• Maintain official areas of the Residence to an appropriate standard for daily use and for specific events.
• Dust and polish furniture.
• Vacuum and polish floors.
• Daily cleaning of guest bathrooms.
• Prepare guest bedrooms as required.
• Stocktaking of domestic cleaning supplies.
• Laundry
• Wash and iron official laundry to a high standard.
• Keep linen cupboards tidy and ensure linen, table covers, towels are ready for use.
• Maintain an inventory of linen stock and undertake quarterly quality checks and stocktakes.
• Maintenance of Embassy Residence assets
• Polishing of the Embassy silverware.
• Maintenance of the inventory and reporting breakages, quarterly reporting requirements.
• Manage and monitor the Residence alcohol store, carry out regular stock takes and report to the Residence Manager.
• Supervise external contractors.
  

This is not an exhaustive list but covers the key set of tasks and responsibilities. The jobholder may be asked to carry out other ad-hoc duties upon discussion with the line manager and the jobholder will be expected to do all tasks within their level of skill and ability. The job description may be reviewed to meet changes in business needs.

Key Behaviours Required

• Managing a Quality Service - Trying to improve the quality of service, taking account of customer needs and requirements in your work area.
• Changing and Improving - Be open to change and suggest ideas for improvements to the way things are done in your own work.
• Working Together - Having effective working relationships with people in your workplace, sharing information, resources, and support, and building supportive, responsive relationships with co-workers and teams.