INT-3F74298

The Purpose Driven Career Objectives of a Admin / Reception at KMC:

The Customer Success Senior Associate is expected to perform tasks quickly and efficiently with a high level of professionalism and positive attitude. It is expected that the Customer Success Specialist is capable and able to help manage the front desk office/facility and clients may it be internal or external.

To apply for Admin / Reception you are excellent at:

FRONT DESK MANAGEMENT:

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Providing support at the reception/front desk through:

o Answering and dispersing calls and inquiries

o Welcoming/ receiving applicants visitors and clients of the Company.

o Responding/addressing tenant concerns and walkin inquiries

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Handling daily incoming and outgoing mail

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Receiving distributing and filing incoming letters billings invoices documents and/or other communications

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Managing the front office regularly

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Assisting with photocopying printing and scanning client request

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Gate pass / work permit processing

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Preparing and accomplishing errand form

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Monitoring the cleanliness in the concessionaire area

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Any ad hoc duties as required.

GENERAL SERVICES / TENANT SERVICES

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Point person / Representative in the workplace.

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Conference room reservations

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Reporting and coordinating any workplace issues and ensuring job completion.

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Providing administrative support to members

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Providing unmatched customer experience

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Building strong relationships with members

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Enforcing company policies and procedures and safety and health regulations and standards

GENERAL ADMIN

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Attending ticket requests within SLA

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Assisting office walk tours with prospective clients and marketing events

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Offering and serving refreshments to the Client

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Assists and does simple troubleshooting IT concerns like wifi connection borrow of LAN/ HDMI

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Coordinating with the vendor for any Client request below 20K

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Distributing monthly treats

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Following operational processes and procedures

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Enforcing house rules and security policy

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Providing valueadd support to assigned clients which may include but not limited to logistics monitoring and asset monitoring and management

GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT

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Maintaining Office Showreadiness cleanliness and maintenance

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Conducting random facilities walkthroughs to report current and urgent issues and handling foreseen issues and members’ needs

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Coordinating with Customer Success Lead for any facilities/Building issues

Your Success Profile includes:

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Enthusiastic Outgoing responsible motivated dedicated detailoriented and driven personality.

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Superb verbal and written communication skills

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has a high attention to detail a fast learner

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Excellent interpersonal skills

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Extraordinary multitasking skills

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Good time management skills

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Capable of working under minimal supervision

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Ability to present well to highlevel clients – local and foreign

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Ability to deliver services with the highest standards

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Willing to work on a shifting schedule

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Willing to be assigned to other KMC sites

Remote Work :

No