Sales Associate Part-time

Belstaff was created by and for independent spirits. We know that what we do and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.

Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.

A bit about Belstaff

Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for racecar drivers windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today this energy prevails and unites the people who bring the Belstaff brand to life providing the best products to our customers both old and new. We are committed to building a team of curious conscious individuals dedicated to showing up standing together and being the difference between a good day and a great day.

We are looking for someone to join our team in the following capacity:

SALES ASSOCIATE

Department: Retail
Hours: Parttime (8 hours)
Direct Reporting Line: Store Manager


Purpose:
To maximise sales revenue within the Store whilst building a strong client base and providing anentrepreneurial level of customer service which sets the highest benchmark for the brand.
Build strong relationships with clients sales colleagues and the local business community must be built andmaintained.

KEY RESPONSIBILITIES:

To set the sales benchmark in store consistently driving sales achieving personal sales targetsand enabling and encouraging other sales colleagues to achieve theirs
To help create and be part of a dynamic and positive team in order to maintain an environmentin the store conducive to generating sales
To greet advise and help clients
To assist clients on the best products to suit their needs
To confidently and professionally answer questions and queries from clients
To be able to confidently cross sell and upsell across all product offers in store ensuring theclient is walked through the in store collection.
To ensure that the client is the main focus at all times. To set a standard that exceeds thebenchmark for customer service within the luxury retail industry. This includes being fullyconversant with all products and services available including product care waxing
customisation aftersales and stock availability.
To ensure customer service levels consistently meet and exceed company expectations.
To be the role model regarding customer service and sales standards at all times
To be up to date on local events and current affairs in order to promote conversation withclients.
To develop and ensure good internal customer service with all other Belstaff Stores and withHead Office.
Professionally handling customer complaints and issues
To understand Belstaff s Global and International positioning.

STOCK & SECURITY
All Belstaff stock is the responsibility of all teams.
To be aware of Company and Store Security procedures and ensure they are adhered to at alltimes.
To ensure tagging & other security systems are adhered to in store
To ensure that all stock is protected at all times
To be alert to the possibility of theft and follow Company procedures to minimise the
opportunity for theft
To ensure the standards of storing stock on the shopfloor and back of house are maintained
To participate in all audits and counts

VISUAL MERCHANDISING
To ensure that the merchandising is in line with the Belstaff image and commercial objectives of
the store
To ensure that stock is correctly labelled tagged and available on the shop floor at all
appropriate times
Ensuring that the stock is in the best possible condition for sale at all times. If any product is noton the shop floor it should be stored so as to avoid damage

OTHER KEY DUTIES
Must liaise with Store Manager and other Managers/Supervisor on day to day decisionsregarding safety profitability and legal issues within the store.

H&S AND SECURITY
To be aware of and follow all company rules and HSE legislation.
You may be required to undertake such further duties as your skills qualifications and experience allowand/or as may be assigned to you by the Company from time to time.

Where to from here

We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex race marital status disability age sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process please let us know and we will be happy to support you.