CRM Loyality Program Manager English Speaking

Our client a fashion company is looking for an experienced CRM Manager who is eager to take the next career step.
Do data management and loyalty program management sound like interesting career challenges to you Do you look for a position where you have the opportunity to build up an engagement program on your own and implement new strategies Then this position is for you!

Tasks

Our client a fashion company is looking for an experienced CRM Manager who is eager to take the next career step.
Do data management and loyalty program management sound like interesting career challenges to you Do you look for a position where you have the opportunity to build up an engagement program on your own and implement new strategies Then this position is for you!

Your responsibilities and impact working as a CRM & Loyality Program Manager will be:

• Become the main person responsible for our clients recently introduced loyalty and engagement program.
• Enhance database quality optins and consents.
• Manage client existing clients and elevate their profiles in the loyalty scheme.
• Boost engagement rates customer profile richness and customer lifetime value.
• Create personalized experiences using the customer data platform and marketing automation.
• Develop their internal club program to attract grow and retain customers.
• Coordinate and optimize campaigns with internal stakeholders.
• Work in close cooperation with the sales team and your fellow marketeers.

Requirements

• We are looking for a datadriven candidate who is also interested in interpersonal communication and enhancing the customer experience.
• Strong analytical and communication skills.
• Collaborative with the ability to influence at all organizational levels.
• 5 years in CRM and loyalty (CDP experience a bonus).
• Expertise in customer journeys datadriven marketing and segmentation.
• Proficiency in English; knowledge of Bloomreach HTML and SQL is a plus.
• Fashion industry experience preferred.
• Bachelors or Masters degree in Marketing Business Administration or a related field.
• Proactive detailoriented and capable of balancing strategic and execution tasks.

Benefits

• Work for an established fashion brand.
• Permanent Contract
• Fulltime position MonFri with the option of short Fridays and summer intensive work
• Hybrid work model
• Competitive salary and benefits (such as private health insurance WFH allowance employee shop allowance)
• Access to learning platforms for professional development.

Our client is a pioneer in the fashion industry pushing boundaries and setting new standards. Their dynamic innovative and inclusive work environment celebrates creativity and individuality. They currently have offices in Spain and the Netherlands.