We are looking for an experienced Salesforce Sales/Salesforce Service Senior Consultant with a background in the utilities sector. The ideal candidate will have at least five years of experience with Salesforce and a minimum of 1 year of experience in the utilities industry. This role requires fluency in English and a commitment to a fulltime position for a duration of 2 years.
Tasks
- Salesforce Implementation: Lead and manage the implementation of Salesforce solutions focusing on Sales Cloud or Service Cloud to meet the specific needs of our clients in the utilities sector.
- Client Engagement: Work closely with clients to understand their business requirements provide strategic recommendations and ensure the successful deployment of Salesforce solutions.
- Customization & Configuration: Customize and configure Salesforce applications including workflows reports dashboards and user interfaces to align with business processes.
- Training & Support: Provide training and support to clients and endusers ensuring they can fully leverage Salesforce capabilities.
- Project Management: Oversee project timelines deliverables and resources ensuring projects are completed on time and within budget.
- Collaboration: Work with crossfunctional teams including developers business analysts and project managers to deliver integrated solutions.
- Continuous Improvement: Stay updated with Salesforce developments and utilities industry trends to provide innovative solutions and improvements.
Requirements
Experience:
- Minimum of 5 years of handson experience with Salesforce.
- At least 1 year of experience working in the utilities industry.
Skills:
- Proficiency in Salesforce Sales Cloud and Service Cloud.
- Strong understanding of utilities business processes and regulatory requirements.
- Advanced knowledge of Apex Visualforce Lightning components and Salesforce integrations.
- Excellent problemsolving skills and ability to work under pressure.
- Strong communication skills with the ability to articulate technical concepts to nontechnical stakeholders.
Certifications (Preferred):
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Technical Architect (CTA) is a plus
Benefits
- Opportunity to work with a diverse and collaborative team.
- Exposure to cuttingedge Salesforce technologies and projects.
- Competitive salary and benefits package.
- Professional growth and development opportunities.