We are looking for a NOC Engineer who has experience in handling L1 tickets and escalation.
- Monitor and control large computer networks from a central location.
- Deploying and inspecting IT network systems.
- Overseeing the safe installation of hardware and cabling systems.
- Monitoring the performance and capacity of computer systems.
- Performing regular checks on network hardware and software.
- Responding to network alerts and hardware malfunctions.
- Diagnosing and troubleshooting network errors.
- Tracking and documenting network issues and compiling incident reports.
- Responding to user requests and providing network training.
- Managing system backups and network security protocols.
Requirements:
- Bachelor s degree in computer science computer engineering or a similar field.
- Extensive experience working as an NOC engineer.
- Experience deploying managing and troubleshooting network infrastructures.
- Excellent troubleshooting skills.
- Ability to work flexible hours.
- Good written and verbal communication skills.
- Advanced project management skills.
- Ability to work well under pressure.
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