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Key Responsibilities
Provide L2 and L3 support for Automation Anywhere by troubleshooting, diagnosing, and resolving complex technical issues in a timely manner.
Manage incident lifecycle from detection and recording to closure and verification.
Should be conversant with RPA Life cycle.
Develop and maintain comprehensive documentation for Automation Anywhere , IQ Bot processes and troubleshooting steps.
Collaborate with IT teams to integrate RPA solutions with other internal systems.
Full Time