Prepare for new or updated services and manage the change process within the framework of established regulatory, legal, and IT standards.
Provide second-level support for software and hardware problems.
Perform application support and application vendor interfacing services on behalf of the cluster.
Perform application support and application vendor interfacing services on behalf of the cluster.
Assist in the implementation and administration of Data Center architectures: a stimulating and welcoming environment.
Study, assess, analyze and design the network & security infrastructure.
Plan and implement network security measures to protect data, software and hardware.
Handle development of document design, network configuration, and data center assessment.
Monitor the performance of information technology systems to determine cost and productivity levels, and provide recommendations for improving the IT infrastructure.
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
Assess vendors and develop test strategies for new hardware and software.
Diagnose, troubleshoot and resolve hardware, software or other network and system problems.
Perform other duties within the scope as assigned by his/her Performance Manager.
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