Client Support Specialist
Client Support Specialist
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Establish manage and maintain healthy business relationships with new and existing clients.
- Communicate and respond to customers through various channels.
- Ensure customer satisfaction and provide professional customer concerns.
- Work closely with the internal teams to address customer concerns and inquiries.
- Facilitate the consolidation of required documents and materials needed in fulfillment of clients requirements.
- Consistently and regularly update customer and account information in the internal system.
- Ensures that daily administrative tasks are delivered and executed with due diligence.
- Provide clear and regular updates to internal and external stakeholders.
- Must be able to troubleshoot and initiate solutions in case of project challenges and escalating concerns to concerned parties if need be.
- Provide general administrative support to Account Managers.
Requirements
- Excellent verbal and written interpersonal presentation and communication skills.
- Can must be willing to work onsite if required but will otherwise have the flexibility to work from anywhere
Benefits
WORKING IN DIGITAL MADE REFRESHING
SPARK PERSONAL BREAKTHROUGHS
- Unplug recharge and relax with a generous set of paid leaves you can use any way you want from catching up with friends and family gatherings to pursuing your passion or giving back to the community.
- Take care of yourself physically with comprehensive HMO & life insurance as well as mentally through our mental health and nutritionist support services.
BREAK THROUGH WORKING NORMS
- Level up on efficiency through Digital 1st equipment tools and systems.
- Engage immerse and connect with people across the agency in our exciting employee programs.
- Create breakthroughs anywhere and everywhere with our WorkFromAnywhere setup.
ACHIEVE CAREER BREAKTHROUGHS
- Take charge of your career and unlock your best self through regular appraisals and growth discussions.
- Grow your skills with internal learning programs and companysponsored training.
- Celebrate breakthrough work and performance through our employee recognition programs.
Fresh graduates are welcome to apply
Employment Type
Full Time
