drjobs Incident Management with Czech العربية

Incident Management with Czech

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1 Vacancy
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Job Location drjobs

Re - Italy

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Responsible for collecting based on agreed upon criteria with client;

  • Responsible for calling emailing & making payment arrangements with customers;

  • Liaise with customers on a timely basis execute collection activities reconcile and track daily/monthly AR balance accounts with customer records;

  • Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues discrepancies and short payments;

  • Collaborate with various internal business functions such as Billing Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives;

  • Escalate unresolved issues to management timely and follow through issues until final resolution;
  • Be proactive and innovative with ideas to improve service / deliverables to the client.


  • Employment Type

    Full Time

    Company Industry

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