Salesforce Service Cloud Specialist
Posted on :
07-06-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
07-06-2024
Job Description
About the Client:
Our client is a digital solution provider to Fintech and automotive customers.
Qualifications:
- Bachelor s degree in Business Administration Information Technology or a related field.
- Proven experience as a Salesforce Service Cloud Specialist or similar role.
- Salesforce certifications related to Service Cloud (e.g. Salesforce Certified Service Cloud Consultant) are highly desirable.
- Strong understanding of customer service processes and best practices.
- Proficiency in Salesforce customization configuration and automation.
- Effective communication and interpersonal skills.
Preferred Skills:
- Familiarity with Agile or Scrum methodologies.
- Knowledge of Salesforce Lightning and Apex.
- Experience with Service Cloud Communities and Customer Portals.
- Ability to collaborate with crossfunctional teams and stakeholders.
- Problemsolving and analytical skills.
Remote Work :
No
Employment Type
Full Time
Key Skills
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