Functional Overview:
IT OSS PartTime Employment is responsible for providing technical and nontechnical assistance to all endusers and IT infrastructure support.
Duties and Responsibilities:
- Assist staff performing system back up and maintenance functions
- Assist network and hardware troubleshooting
- Assist in updating user and technical documentation
- Run calls to troubleshoot desktop and PC problems
- Provide help desk support to staff requiring technical assistance
- Assist with building and deploying desktop computers and laptops images for deployment.
- Other responsibilities as directed by supervisor.
Minimum Competencies:
- Excellent customer interface skills
- Good interpersonal communication skills
- Strong communications skills both written and oral
Minimum Qualifications:
- Candidate must possess at least Bachelors in Computer Science/Information Technology or equivalent
- Preferably with 300 to 800 hours (about 1 month) internship requirements
- Willing to be assigned in multiple locations
- Willing to work on shifting schedule Holiday weekends and Night shift
- No work experience required.
Remote Work :
No