Job Summary:
We are seeking a dynamic and motivated Front Line Sales Executive to join our Home Loans team. The ideal candidate will have a passion for sales excellent communication skills and a strong understanding of the home loan market. This role involves direct interaction with potential customers understanding their home loan needs and providing them with suitable solutions.
Key Responsibilities:
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Sales and Business Development:
- Generate leads through various channels including networking referrals and marketing activities.
- Conduct sales calls and meetings with potential customers to understand their home loan requirements.
- Present and explain the features and benefits of home loan products to customers.
- Convert leads into successful home loan applications by guiding customers through the application process.
- Meet or exceed monthly sales targets and objectives.
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Customer Relationship Management:
- Build and maintain strong relationships with customers to ensure a high level of customer satisfaction.
- Provide ongoing support to customers throughout the loan application and approval process.
- Address customer inquiries and concerns promptly and professionally.
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Market and Competitor Analysis:
- Stay updated on the latest trends and developments in the home loan market.
- Monitor competitor activities and adjust sales strategies accordingly.
- Provide feedback and insights to the management team on market conditions and customer preferences.
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Documentation and Compliance:
- Ensure all customer documentation is complete and accurate.
- Adhere to company policies and regulatory requirements.
- Maintain detailed records of customer interactions and transactions.
Qualifications and Skills:
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Education:
- Bachelor's degree in Business Finance or a related field.
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Experience:
- Minimum of 2 years of experience in sales preferably in the home loan or financial services sector.
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Skills:
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Ability to understand and explain complex financial products.
- Proficiency in MS Office and CRM software.
- Ability to work independently and as part of a team.