Customer Service Administrator 12-8

Customer Service Administrator

Monday Friday 12pm 8pm (35 hours)

24000 (salaryshift bonus) 28 days holiday pension

Join the Bed Revolution! Customer Service Administrator Wanted at Get Laid Beds

Are you tired of the same old job opportunities Well rest easy because Get Laid Beds is on the lookout for a Customer Service Administrator extraordinaire to join our growing team in Glen Parva! If youve got a knack for turning frowns upside down and possess the Jedilike ability to navigate customer service waters with grace then we want to hear from you!

Duties & Responsibilities:

• Answering inbound sales and enquiries: Be the hero that rescues lost bed souls and guides them to comfort heaven.
  

• Replying to emails and live chat service: Your keyboard is your weapon and impeccable grammar is your superpower.
  

• Dealing with thirdparty and internal courier services: Navigate through the logistical jungle like a bed ninja.
  

• Liaising with our Workshop & Dispatch teams: Coordinating to ensure beds fly out the door smoothly.
  

Skills and Experience:

• Experience in customer service is desired: Previous experience calming storms in the customer seas will be highly appreciated.
  

• Positive calm and polite manner: Channel your inner zen master even when faced with the wildest customer dreams.
  

• Ability to learn as you go and adapt to changes: Were a bed company not a museum. Flexibility is key!
  

• Google Cloud & Excel experience preferred: Spreadsheet wizardry is a plus youll be our bed sheet sorcerer!
  

• Confident phone user and email writer: Communicating with finesse.
  

• A driver would be useful because of the evening hours and bank holiday buses!
  

• During the evenings this role will rub shoulders with the Directors of the business your professionalism in this role will be for all to see.
  

Additional Information & Benefits:

• 35h week permanent position: Because we believe in the power of beauty sleep.
  

• 12pm 8pm with 1 hour lunch: Fuel up for your daily adventures!
  

• Incremental annual bonus after 2 3 and 4 years of service 1000 each year.
  

• We work on Bank Holidays (except Christmas Day and Boxing Day): You ll get to use your 28 days holiday whenever you like!
  

• Free onsite parking free tea and coffee statutory pension.
  

Ready to jump into the bedtastic world of Get Laid Beds Apply now and lets make dreams come true together!

What happens when you apply:

When you apply we will come back to you as soon as possible about your application. Our process includes an initial telephone conversation and a face to face interview and we will always inform you of our decision.

#DreamJob #GetLaidBeds #BedRevolution