Customer Service Sales Representative

1- Receiving customers while visiting company premises.

2- Fully aware of all company products and services.

3- Offer customers company products and services.

4- Always keep up with his sales quota or exceed it.

5- Stays abreast of the latest sales developments and contributes to the functional strategy by

applying this in the company.

6- May has input in forecasting business and market needs.

7- May operate on a multi-territory basis.

8- May assist in training new staff.

9- Negotiate with customers and try always to convince them and close deals.

10- Maintains knowledge of and reports on new developments in the marketplace,

especially with regard to accounts and prospects.

11- Contribute to the improvement of sales processes and workflow.

12- Ensures customer satisfaction including prompt dealing with customers’ complaints or

concerns.