Receptionist

Job Summary: The Receptionist will be the first point of contact for visitors and clients at our office. The role involves managing the front desk operations handling incoming calls and providing administrative support to ensure smooth daytoday functioning of the office. The Receptionist will also assist with various tasks as required to maintain a professional and welcoming environment.

Key Responsibilities:

1. Front Desk Management:

   • Greet and welcome visitors and clients in a professional and friendly manner.
   • Ensure the reception area is tidy and presentable with all necessary stationery and materials.

2. Phone and Email Management:

   • Answer screen and forward incoming phone calls.
   • Handle general inquiries and provide accurate information about the company.
   • Manage the company’s general email inbox and respond to or forward emails as necessary.

3. Visitor Coordination:

   • Maintain a visitor logbook and issue visitor passes.
   • Notify staff members of visitor arrivals.
   • Provide directions and assistance to visitors and clients.

4. Administrative Support:

   • Schedule and coordinate meetings appointments and conference rooms.
   • Assist with clerical tasks such as filing photocopying and data entry.
   • Handle incoming and outgoing mail and packages.

5. Office Supplies and Maintenance:

   • Monitor and order office supplies as needed.
   • Liaise with office maintenance and cleaning staff to ensure a clean and functional workspace.

6. Customer Service:

   • Provide excellent customer service to clients and staff.
   • Address and resolve any customer complaints or issues promptly and professionally.

Qualifications:

• High school diploma or equivalent; additional certification in office management is a plus.
• Proven experience as a receptionist front office representative or similar role.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and office equipment.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor.
• Customer service orientation.