Engineer Low Current Design Lighting Control Security

We are looking for a 1st Line Service Desk Engineer to join a well-elished and fast-growing IT Services, Solutions and Consultancy practice.

We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-cl IT services to a diverse and expanding list of clients.

You should have experience of working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.

You will be responsible for providing technical support for our Managed Service customers with the aim of fixing all incidents or escalating to the 2nd line engineering team if required. Desired ss include:

• Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
• Microsoft Office 365 services experience in all aspects of Microsoft 365 migration and implementation highly desired.
• Email services (Exchange, Exchange Online, Mimecast, Gmail)
• MDM Solutions (Intune, Jamf)
• SharePoint Online and Teams setup and configuration
• Microsoft Azure administration
• Hosted Telephony
• Windows Server, GPO, AD, File Servers and any other server roles.
• Deployment and implementation of new workstations and network hardware across multiple remote sites.
• General desktop support, Hardwaresoftware diagnosis and break fix.
• Windows OS 7,8 and 10
• DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
• Interest and exposure to security (Firewalls, Windows security server and workstation)

If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.

What you can expect from us in return:

In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:

• Holiday: 22 days' holiday rising to 25 days with length of service
• Birthdays: A free day s holiday on your birthday (or nearest Friday/Monday)
• Hybrid Working: A minimum of 1 day per week home working.
• Socials: Quarterly work socials and weekly team lunches
• Top tech: We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff.
• Training: A tailored training plan including official vendor certifications