Telesales Representative

This is a remote position.

• Contact potential or existing customers to inform them about a product or service using scripts.
  
• Answer questions about products or the company.
  
• Ask questions to understand customer requirements and close sales.
  
• Direct prospects to the field sales team when needed.
  
• Enter and update customer information in the database.
  
• Take and process orders in an accurate manner.
  
• Handle grievances to preserve the company s reputation.
  
• Go the extra mile to meet sales quota and facilitate future sales.
  
• Keep records of calls and sales and note useful information.
  

Requirements

• Undergraduates are welcome to apply.
  
• Bachelors degree.
  
• Experience: Courses educational experience is preferred.
  
• English level: Very good.
• Proven experience as telesales representative or other sales/customer service role.
  
• Proven track record of successfully meeting sales quota preferably over the phone.
  
• Ability to learn about products and services and describe/explain them to prospects.
  
• Excellent knowledge of English.
  
• Excellent communication and interpersonal skills.
  
• Cooltempered and able to handle rejection.
  
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
  

Benefits

• Working from home.
  
• Working hours: 2 PM to 10 PM
  
• Fridays are off.