Training Manager- Agency
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Job Description
JOB SUMMARY:
Responsible for
o Conducting training for Agent Advisors
o Updation of training modules
o Agent development
KEY RESPONSIBILITIES:
Conduct training modules for Agent Advisors
o Conducting FCS BCS and ICS
o Conducting GID s and IID s
o Conducting PRP and FOD as and when required
Look after training logistics
o Schedule training sessions
o Ensure wider participation of agents in programs
Monitor progress of agents on a continuous basis
o Seek regular feedback from agents Sales Managers Partner and Managing Partner
o Ensure that agents follow moral and ethical standards when dealing with clients
o Monitor Agent development
Update training material
o Review present training material
o Scan environment
o Incorporate feedback from Agents Customers ADMs APs Ps MPs
Ensure that the agents get updated and continuous information on Max Life products
Facilitate self development of agents
Requirements
MEASURES OF SUCCESS:
- Participant feedback
- Number of days f training
- Customer survey rating
- Pass percentage of agents
- Pass percentage of Agents in IRDA exams
- Compliance on IRDA requirements
- Reduction in training cost
- Awareness level of agents on competition
MINIMUM EDUCATION: Graduate in any discipline
MINIMUM/SPECIFIC EXPERIENCE: At least 23 years in sales and 34 years in conducting sales training
Benefits
DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 5 - 6 years in sales and 4 - 5 years in conducting sales training At least 12 months experience as Sales Development Manager. Competence in knowledge about products, processes etc. and training skills To handle AP, Telengana and Karnataka
Employment Type
Full Time
