In the above context the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits Channel Management Agents.
- Manage the daily activity of producers to ensure strong pipeline.
- Coach and guide to cross sell and grow the business
- Make individual agents grow at least 20% for every year
- Ensuring IRDA compliance regarding licensing and commission payments of agents
- Responsible for ensuring quality of applications
- Support/guide the producers in all activities related to policy services
- Train agents on products process and USPs of Co.
Key Accountabilities/ Responsibilities
Internal Stakeholders
- Operations (BOPs& COPs) for the issuance of policies
- Underwriter for analyzing the risk factor
- Finance Team Taxations handling
- Human Resources to share foresights into the business and build the talent pool accordingly
- Training Team for train the employees
- NSM/RSM/ASM for some suggestions
External Stakeholders
- 12 years of experience in insurance
- At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.
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