Coustomer care execu....
Coustomer care executive
Posted on :
30-05-2024
Employer Active
1 Vacancy
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Job Description
responsible for handling customer complaints and concerns. Problemsolving skills enable them to solve issues quickly and successfully by analysing the cause of the problem generating possible solutions and implementing a plan to resolve the problem
Requirements
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions process customer accounts and file documents. Follow communication procedures guidelines and policies. Take the extra mile to engage customers
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Employment Type
Full Time
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