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Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

  • Experience 5
  • Location : Pune
  • Support Jira and Confluence through our internal Jira Service Desk.
  • Closing Issues within the SLAs
  • Implementing new customisations through customer service requests:
    • Jira project configurations (Workflows Fields Screens Permissions etc.)
    • Confluence content management (Space creation data cleaning user macros etc.)
    • Review and piloting of new apps from the Atlassian marketplace
  • General maintenance of the application and ensuring best practises
  • Assist in implementing application upgrades
  • Provide training where required to users for all our tools
  • Assisting with maintenance of the AWS Infrastructure for the tools
  • Develop custom groovy scripts to fulfil requirements

The ideal candidate will have:

  • 5 years experience administering/supporting Jira and Confluence
  • Worked within a customer facing support/engineering function
  • Atlassian Certifications
  • Scripting knowledge (Groovy/Python)
  • Basic Understanding of relational databases (PostgreSQL/Oracle)
  • Linux Knowledge (RedHat)
  • Understanding of Cloud Platforms (AWS)
  • Understanding of AI Systems such as ChatGPT

Employment Type

Full Time

Company Industry

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