Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailA leading Outsourcing/BPO consultancy that assists businesses in creating positive interactive and successful customer interactions using a blend of human touch and technology.
Together were looking for a Hungarianspeaking Team Leader to join their teams in Gdask.
Position: Team Leader with Hungarian
Location: Gdask Poland
Work Model: Fully onsite
Employment type: Fulltime
Salary: Depending on experience around 2700 EUR
DUTIES AND RESPONSIBILITIES:
Managing daytoday operations
Ensuring consistent quality and productivity
Coaching shadowing and employee support
Support in process development
Conducting feedback and conversations with employees
Monitoring reporting and analysis of KPIs relevant to the project
REQUIREMENTS:
3 years of experience in customer service in sales/technical areas
Fluent knowledge of the Hungarian language and a very good command of the English language (written and spoken)
The ability to identify training needs and support program development
Excellent organizational skills and attention to detail
Experience in team management in the Call Center environment
Multitasking and prioritization
BENEFITS:
Possibility of cooperation with leading business partners
Opportunity to develop and cocreate a new project
Internal training and learning opportunities
Career opportunities in an international company
Free fruits drinks and private medical care
Full Time