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This role will be managing and improving the logistics performance of all cities across the country taking ownership of various service levels by measuring compliance finding performance gaps and executing a plan to fill performancerelated gaps.
Whats On Your Plate
Report and monitor KPIs and performance SLAs
Identify and solve logistics performance related problems by analyzing and deriving insights from large complex sets of data
Responsible for country compliance with OD processes and tools (e.g staffing forecasting etc.)
Provide all data needed for performance improvement on country level and acting as a consultant for the Head of Logistics
Lead supervisors/trainers related to logistics performance KPIs
Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
Optimize country infrastructure event thresholds & give input in DBDF to improve overall performance
Provide weekly updates to country management on projects & performance progress
What Did We Order
Bachelors Degree MBA is a plus
58 years of experience in food/grocery tech industry is highly preferred
Extensive experience in SQL Data Analytics tools like tableau looker etc
Strong communication skills both written and verbal
Excellent stakeholder management skills: Experience in dealing with crosscultural team members and crossfunctional teams
Ability to analyze data and derive insights from comprehensive data reports
Ability to deal with ambiguity work under pressure handle stress
An individual contributor who can work in a fastpaced environment with a make it happen attitude
As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate create and bring new technologies for the betterment of the MENA region such as qcommerce sustainable packaging cloud kitchens autonomous delivery vehicles robots and drones.
We deliver across 9 countries with more than 4500 employees! Our food delivery business works with over 27000 brands and almost 50000 branches.
Our qcommerce concept talabat mart (121 Stores) now delivers groceries to customers in Bahrain Iraq Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group the worlds leading local delivery platform operating in 70 countries worldwide
Full Time