Technical Support

Main Duties & Responsibilities

The qualified candidate is responsible for:

• Working closely with development team to understand new features configurations and elements to be deployed in each package.
• Possessing specialist knowledge of operating systems devices applications and software.
• Providing technical support to teams within the organization and to external clients when required.
• Assisting with system integrations.
• Identifying and resolving technical issues.
• Coordination at a local and international level where required
• Coordinating with infrastructure department regarding deployment related matters and troubleshooting.
• Troubleshooting daily production and test issues.

Qualifications:

• Bachelors degree in Information Technology Computer Science Computer Engineering and related fields
• 1 5 year of experience in deployment application troubleshooting and related competences
• Strong problemsolving skill with analytical thinking to identify the root cause of failure under pressured situation
• Be able to write read and speak English especially comprehensive and wellorganized writing skill is highly preferred.
• Be able to work at home during late night if emergency
• Be able to work as a team will to learn and very detailed oriented

SSF Heal Insurance (OPD 2500/IPD 3500)/ Dental and Glasses 5000 /year Bonus (Depend on company profit employee performance) AL Fitness: Virgin Active (1 time/week) Working: Mon Fri (9.00am18.00pm) Onsite at office 100% Probation 90 days

Remote Work :

No