Portfolio Manager

Portfolio Manager
Leeds
£24000 £25000 base salary (depending on experience)
08.45 to 17.45 Monday to Thursday with an hour for lunch; 08.45 to 17.15 Friday with 30 minutes for lunch. Saturday two on/two off (10.00 to 14.00). Once two Saturdays have been worked then a day off in lieu to be taken in the following fortnight.
Annually 22 days holiday plus bank holidays.

Accountable for:
1. Personal performance conduct and presentation.
2. Property management issues relating to all managed properties.
3. Compliance with statutory property legislation.

Duties:
• Manage the property portfolio in order to maximize office income including the retention of properties and clients.
• Manage all property maintenance issues promptly and efficiently avoiding unnecessary delays.
• Liaise with Landlords and negotiate with contractors for works which need to be completed. • Arrange repairs in order of priority and in accordance with Martin & Co terms of business and ensure strong and prompt communication with landlords is maintained.
• Ensure all managed properties comply with current legislation with regards to: gas safety fire and furnishings electrical safety EPCs HMO’s nonresident landlords.
• Liaise with team members to ensure smooth check in/out processes.
• Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required.
• Deal with all renewal of tenancies and accompanying negotiations.
• Handle deposit returns and any dispute negotiations.
• Chase overdue rental payments.
• Handle all landlords correspondence post let.
• Ensure all data is entered into Jupix system and Jupix reports are up to date.
• Complete property management notes to track progress of maintenance issues.
• Notify utility companies of all new tenants and change of occupants including the forwarding of all meter readings.
• Monitor contractor’s performance and the progress of all maintenance issues up to the point of payment of the supplier’s invoice to ensure all works have been satisfactorily completed.
• Manage the property diary system to ensure that all reminders gas safety inspections management visits and tenancy renewals are completed on time.
• Handle any overflow business with regards to call handling viewings booking appointments etc.
• Demonstrate high standards of professionalism at all times.

Main Objectives:
• Maintain the high level of service and quality standards set out by Martin & Co.
• Demonstrate high standards of professionalism courtesy and efficiency in dealing with the public.
• Manage the property portfolio in order to maximize and retain clients.
• Ensure effective communication with all landlords and tenants at all times.
• Provide careful and considerate advice as and when necessary.
• To operate with the confines of the Housing Acts and Lettings legislation.
• To operate to the standards set by our regulatory bodies.

Required experience:

• Previous property management / portfolio management experience would be ideal however not essential
• Strong customer service background
• A great team player
• Good understanding of using microsoft packages (microsoft excel etc)
• Full clean driving licence for a manual car is essential

We are a vibrant city centre office letting mainly to young professionals although we hold a portfolio of properties outside the centre as far afield as Garforth and Wetherby.

Apply online today or call the Crux team on.