Want to start this next adventure in Greece Check out this position!
Join the teamof Product Data Operations (PDO) as a Content Moderator. You will be responsible for reviewing and moderating content to ensure it complies with our guidelines helping to maintain a safe and respectful online environment.
Responsibilities:
- Moderate mild to moderately sensitive content.
- Stay informed about products and community standards.
- Review comments videos and posts for guideline violations.
- Investigate and address account support requests and content reports.
- Respond to user inquiries with highquality support.
- Use marketspecific knowledge to enhance community assistance.
- Analyze data for improved user experience.
- Enforce platform policies by monitoring and addressing abuse reports.
- Identify workflow inefficiencies and propose solutions.
- Recognize trends and escalate issues beyond standard procedures
Required skills
- Fluent in Spanish
- Working proficiency in English
- Excellent communication skills
- Attention to detail and strong analytical skills.
- Ability to handle sensitive content professionally.
- Excellent communication skills.
- Experience with content moderation preferred.
- Familiarity with Social Media platforms.
- Ability to work independently and in a team.
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses
- Internal employee incentives
Location
Moschato Greece