Outsourced IT Technical Consultant Senior
Posted on :
04-05-2024
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Job Description
JOB DESCRIPTION:
- Provide remote support of end users desktops servers and networking infrastructures.
- Helpdesk support of MS Office 365 applications and Azure
- Interact with end users to troubleshoot general IT issues and security applications.
- Assist senior engineers on new or existing projects and deployments.
- Manage client networks Backups Firewalls and Security
- Project planning and development
- Documentation of systems and projects
- System monitoring of client networks and managed services.
- Software deployments patches updates and reporting
- Able to work on different schedules throughout the day including weekends.
Basic Qualifications:
- An Excellent attitude looking to GROW and work as a team player.
- 510 years of work experience with helpdesk and technical project background
- Experience with Microsoft Windows Desktop and Server Editions
- Experience with user creation/management in Active Directory Entra/AzureAD
- General knowledge and experience with firewalls routers wireless networks and security
- Familiar with productivity applications and networking under Microsoft Windows and Mac OS
- Experience with configuration installation and support of desktops
- Experience with Microsoft Office 365 and Azure Virtualization
- Experience working with Office 365 Business tenants.
- A working knowledge of networking concepts (Security Network CCNA or similar is a )
- WatchGuard Fortinet SonicWALL Firewall Experience a PLUS
- Capable of adapting and learning new technologies quickly
- The ability to communicate technical ideas in simple terms.
- A cleancut appearance for virtual meetings
- ConnectWise Experience a PLUS Certifications
- One MS Office 365 or Azure Certification is preferred(AZ104 AZ140 AZ700 AZ500 or MS500)
Employment Type
Full Time
Company Industry
Key Skills
- APIs
- Presentation Skills
- SOAP
- .NET
- AI
- ServiceNow
- J2EE
- Jdbc
- Java
- XML
- Oracle
- Ant
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