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Constantly gather, understand, and apply the expanding knowledge of foods, beverages, technical equipment, and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.
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Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.
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Effectively represent the Hotel in all telephone, written, and personal contacts with potential, past, and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
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Follow all directions and guidelines shared by the Director of Groups & Events precisely asking questions to better understand any directions and guidelines that may be unclear.
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Keep all colleagues abreast of all information from the client which maybe vital to a timely response.
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Prepare all typed materials (proposals, contracts, banquet event orders, change forms, and all other inter-departmental forms) accurately and thoroughly realizing the importance of such in order to ensure anticipated results.
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Assume responsibility for small groups as assigned by the Director of Groups & Events following all department sales and planning procedures precisely and at all times.
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Handle all types of events under the supervision of the Director of Groups & Events.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Full Time