CRM Executive
Posted on :
18-05-2024
Employer Active
1 Vacancy
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Job Description
- Implement CRM initiatives and develop customer journey to enhance the overall customer experience
- Receive and handle different customers' requests and complains clarifying the process and procedures and directing them to the concerned parties
- Follow up with customers on their requests/complains to ensure highest level of satisfaction
- Maintain and update customer databases, ensuring data accuracy and compliance with data protection regulations
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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