Technical Support En....
Technical Support Engineer
Posted on :
16-05-2024
Employer Active
1 Vacancy
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Job Description
- Perform daily operational tasks such as completing change requests, resolving trouble tickets, server monitoring, and problem triage.
- Write high-performance Structured Query Language (SQL) queries and stored procedures.
- Manage and administer database environments.
- Work in a global application support team supporting products all over the world.
- Work closely with the development team to provide detailed information for product improvement.
- Verify the quality of the product; verify functionality and data output against requirements.
- Analyze user requirements and troubleshoot desktop, network & systems problems.
- Works under supervision and direction from more senior-level roles
- Prioritize and manage several open issues at one time.
- Provide prompt and accurate feedback to customers.
- Build and maintain strong relationships with customers.
- Document processes and update knowledge base.
Employment Type
Full Time
Department / Functional Area
Key Skills
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