Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate solid analytical & communication skills, attention to details and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English & Portuguese with strong interpersonal and problem-solving skills and should be flexible with working shifts (Morning, Afternoon, Evening and Holidays/Weekends).
Key job responsibilities
Organic product Review
Review relevance between search query and organic products based on Content Guidelines.
Review content quality in websites, ad creative and videos based on Content Guidelines.
Check the relevance with quality and accuracy in detail.
Ability to work with data and evaluate trends/patterns.
Recommend generic pattern to be translated into rules.
Willingness to work with sensitive issues, including but not limited to those related with adult content, religious and philosophically issues.
Training & Coaching
Coordinating training & mentoring sessions
Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
Develop training material for the team and lead training and development for the team.
Maintaining Updates & Documentation and Monitoring workflow
Escalating questions/issues from the team regarding the process and cascading updates to the team.
Give support to the training team in maintaining Training documents, Wiki pages, SOPs & any other documents.
Preparing weekly process reports & sending these out to the different stakeholders.
Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
What we offer
Shift working patterns
Unlimited contract
5 weeks of vacation
Public transport reimbursement
Multi-sport card
Meal Vouchers
Employee referral program bonus
Life insurance and pension plan
Varying local discounts e. g. for canteens, cafes etc.
Office with chill out areas, relax room and activities like football table, Play Station, VR
Corporate events and team events
Possible internal and/or international growth
Appropriate training time is invested for role development
Access to training tool and group meetings to keep updated
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