Procurement Operations Support Specialist

Spark Your Career in Electronics! Join Our Client s Circuit of Innovation Today

For nearly 20 years our client has been at the forefront of innovation in the security industry revolutionizing access control solutions worldwide. With a commitment to excellence and cuttingedge technology they have become a global market leader providing seamless and intelligent electronic locking systems that redefine security manageability flexibility and design. Our client is on a mission to enhance the daily lives of millions by offering smart access solutions that cater to a diverse range of industries and applications. From standalone solutions to cloudbased and mobile applications their stateoftheart systems provide unrivaled security and convenience ensuring smoother more comfortable and secure daily experiences for users across the globe. Join the team today and start shaping the future of electronic access control redefining security and convenience for a smarter safer world.

Job Description

We are in search of a highly motivated and resultsdriven Procurement Specialist who is already excelling within the electronic access control/security industry. While experience in another related field would also be valued it is crucial that the candidate demonstrates reliability and dedication to providing exceptional service to customers. Additionally they must be willing to go above and beyond to meet urgent client needs and tight deadlines.

Here s an overview of your future role:

Employment Type: Fulltime

Schedule: Day Shift Mon Fri 07:00 AM To 04:00 PM

Work Arrangement: Hybrid Alabang (3 days in office 2 days at home)

Salary: PHP 35000 to 70000

Perks: Day 1 HMO Abovemarket salary Global exposure

Elevate Your Role: Empowerment Through Electronic Excellence

• Be the primary point of contact for customers regarding email queries on pricing discounts product availability etc.
  
• Answer incoming calls and directing calls as necessary.
  
• Perform end to end management of customer orders including data entry for sales orders confirmations shipping invoicing etc.
  
• Coordinate the return and invoicing of warranty products in a timely manner
  
• Coordinate shipments and order tracking for the Oceania region manage freight and providers customs queries etc
  
• Liaise with SALTO Systems HQ to coordinate orders clarify special requests leadtimes etc.
  
• Process customer orders for software upgrades and vouchers
  
• Attend virtual webinars and ongoing training sessions for new product alerts
  
• Perform any other administrative tasks as set by the Operations Manager or General Manager
  

Requirements

Wired for Success: The Skills We Need to Power Up

• A tertiary qualification with a major in business/economics is a must.
  
• Proficiency in speaking reading and writing Chinese/Mandarin is required as the role will support the Salto team in Hong Kong.
  
• Proven workforce experience in procurement/purchasing or a similar customer service role preferably in the same industry is necessary.
  
• Highly desirable to have Microsoft NAVISION knowledge or similar ERP system experience in order management (e.g. MYOB XERO).
  
• Should also possess Salesforce CRM experience or similar.
  
• Must be able to handle a large volume of customer/internal emails and prioritize their importance.
  
• Highly organized and able to work well under pressure with an eye for detail (large variety of part numbers/codes and pricing).
  
• Basic accounting knowledge and understanding of tax invoices GST and discounts are advantageous.
  
• Preferred experience with customer service for Australian and other APAC countries such as Hong Kong and Taiwan.
  

• Teamwork Regularly collaborate with others to achieve common or individual goals. Seek solutions related to broader goals and with common ground that the team can support. Share own ideas and expertise respect and listen to others ideas and provide constructive feedback. Proven ability to work proactively as a member of a closeknit international team.
  
• Communication Strong written and spoken English language skills communicating ideas clearly and concisely so that they are easily understood by different cultures. Tailor communication according to the target audience both internally and to external parties.
  
• Adaptability Adjusts plans to meet changing needs and priorities within the assigned responsibilities. Open to new ideas and supports continuous process improvement. Can cope with complexity some ambiguity and handle pressure effectively.
  
• Results orientation Maintain a clear focus and commitment to meeting and exceeding goals. Have a sense of urgency about solving problems and completing tasks. Develop clear objectives for meetings and important milestones.
  

Benefits

Electrifying Perks Await: Shockingly Good Benefits Package!

• Day 1 HMO coverage
  
• Competitive Package
  
• Hybrid work setup
  
• Prime office location
  
• Day shift schedule
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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