Luxury Flagship Store Manager

A Luxury Fashion Brand is Hiring a Flagship Store Manager in Hong Kong and overseeing a team size of 100 Pax.

Job Responsibilities

Drive Business and Deliver Results

• Utilize strategic approaches to develop monitor and improve measurable metrics that drive business growth to achieve financial targets.
• Lead by example to supervise client development build and maintain strong client relationships and actively generate robust performance through outreach services and the customer business created by sales personnel.
• Develop business promotion plans to foster existing clients or attract new clients.
• Create and oversee an ideal sales environment providing continuous guidance in sales product and customer training to ensure the highest level of customer service and sales.
• Leverage networks to maximize sales customer traffic floor coverage and client engagement.
• Actively acquire product purchasing and allocation information related to client preferences and potential business.
• Analyze interpret and strategically use data (internal measurements and external trends) to identify key issues and maximize business development; this includes reporting key information and informing company partners.
• Flexibly manage the business by adjusting direction and continually improving based on key metrics and lessons learned.

Leadership and Personnel Management

• Lead by example demonstrating the companys core values through behavior and conduct.
• Align the team with the companys overall vision and strategy to maximize business development.
• Set clear goals and expectations demanding high standards of performance from employees.
• Manage the performance and development of the entire team.
• Create and execute effective communication strategies for the store (both teambased and oneonone) to ensure team members are engaged and informed.
• Maintain a steadfast commitment to selfdevelopment and growth.

Create Consumer Experience

• Lead by example to create an environment and team capable of consistently delivering diverse consumer experiences.
• Provide ongoing training and guidance to create build and manage an efficient sales environment.
• Offer diverse consumer experiences in the boutique providing personalized services based on client preferences and developing and maintaining productive client relationships.
• Ensure visual merchandising and maintenance standards are consistently met.

Operational Excellence

• Understand the importance of all store operations and ensure they run efficiently.
• Consistently adhere to all operational procedures and guidelines.
• Be proficient or skilled in all core systems and technologies including but not limited to POS client manuals iPads Microsoft Excel and Word.
• Comply with all loss prevention and operational policies and procedures to protect company assets.
• Manage all inventory dynamics handling markdowns transfers RTV and consolidations damages and repairs receiving customer deliveries POS transactions etc. correctly and promptly.

Education and Work Experience Requirements

• Bachelors degree (preferably in Business or Fashionrelated fields).
• Over 5 years of experience as a store manager in a luxury or servicerelated work environment.
• Proven track record of successful work experience.

Remote Work :

No