Network Pre Sales an....
Network Pre Sales and Service Delivery Engineer
Posted on :
15-05-2024
Employer Active
1 Vacancy
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Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-05-2024
Job Description
Req ID : 2839184
This is a remote position.
PHILIPPINEBASED FILIPINO APPLICANTS ONLY.
The Goal
Our Australianbased client is looking to add a security and network engineer who can help them exceed their goals and add value to their company. They need somebody with experience in presales and service delivery to provide services to their Enterprise IT class client.
The Role
We seek an exceptional engineer who understands security engineering and is ready to assume more responsibility. Our clients expect nothing but the best from our engineering support and you will be responsible for delivering on this promise. You will serve a dual role as presales and service delivery and need to understand how large organisations use security within their organisation. You must be willing to learn every step of the security process and understand the OSI layer intimately. We represent many IT vendors and offer firstline service and support for the solutions we sell.
Responsibilities
- Provide Level 1 or 2 troubleshooting and support to customers
- Raise a case with vendors regarding software bugs or integration type issues
- Liaise with both vendor and customer to help plan and document a project
- Deployment and configuration of solutions sold including documentation
- Attend training and pass certifications
- Ownership of cases while communicating with all relevant parties of case status
- Weekly inquiry calls to customers (noncase related) as part of valueadd service
- Documentation of both ongoing and completed tasks daily
Requirements
- Experience in clientfacing roles
- Excellent Communication Skills both verbal and written
- In depth knowledge of Information Security
- An attitude that s customercentric
- 5 years of experience as a Network Admin & Security Engineer
- Intermediate level engineers ready to make the move up will be considered for the role
- Certifications from Security Vendors ()
- Experience in virtualisation and Active Directory
- Knowledge of Forcepoint Sophos Palo Alto security landscape
- Awareness of current Cyber Security topology and market trends
- Understanding of Cyber Kill Chain Mitre Att&ck
- Must be ambitious to upgrade certifications on a yearly basis
Skills:
- Network Infrastructure and Architectures: Domain Controllers Domains Firewalls DMZ Access Control Application Firewalls (Web Proxies / Email Gateways)
- Windows Servers and Operating Systems administrator
- Windows Clients and mobile endpoints
- Proxy methods build and troubleshoot
- Web and Email traffic data flow. HTTP / HTTPS / SMTP
- Security (controls and countermeasures are put in place to minimise risk to assets from threat)
- Infrastructure architecture and challenges XaaS the benefits and tradeoffs
- Analytical problem solving (problem solving methodology)
- Cisco CCNACISSP and other current industry certifications will be highly regarded
- Understanding the business drivers that underpin IT Security
Benefits
1. Monthly Salary: Php58000
2. Salary will be paid on a bimonthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5 days of sick leave
5. HMO Offered after 6 months probation
6. 13th Month Pay after 30 days
7. Annual Appraisal
7. Annual Appraisal
8. Laptop provided after 30 days
9. Permanent workfromhome role. You will have to use your own internet.
10. SHIFT TIMES: 7AM to 4PM Philippine time Monday to Friday
9. Permanent workfromhome role. You will have to use your own internet.
10. SHIFT TIMES: 7AM to 4PM Philippine time Monday to Friday
Experience in client-facing roles Excellent Communication Skills both verbal and written In depth knowledge of Information Security An attitude that s customer-centric 5+ years of experience as a Network Admin & Security Engineer Intermediate level engineers ready to make the move up will be considered for the role Certifications from Security Vendors (+) Experience in virtualisation and Active Directory Knowledge of Forcepoint, Sophos, Palo Alto, security landscape Awareness of current Cyber Security topology and market trends Understanding of Cyber Kill Chain, Mitre Att&ck Must be ambitious to upgrade certifications on a yearly basis Skills: Network Infrastructure and Architectures: Domain Controllers, Domains, Firewalls, DMZ, Access Control, Application Firewalls (Web Proxies / Email Gateways) Windows Servers and Operating Systems administrator Windows Clients and mobile endpoints Proxy methods build and troubleshoot Web and Email traffic data flow. HTTP / HTTPS / SMTP Security (controls and countermeasures are put in place to minimise risk to assets from threat) Infrastructure architecture and challenges XaaS - the benefits and trade-offs Analytical problem solving (problem solving methodology) Cisco CCNA,CISSP and other current industry certifications will be highly regarded Understanding the business drivers that underpin IT Security
Employment Type
Full Time
Key Skills
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