Counter Sales ociate

Job Summary • Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures • Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe • Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards • Take part in the opening and closing duties in compliance with the norms and internal procedures • Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager • Receive and handle cash payments including exchange and money transactions while following the set policies • Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager • Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers • Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book • Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter displa Qualifications, Experience, Knowledge • High School Degree • 0 - 1 year of experience in customer service • Fluency in English Competencies • Analytical Thinking • Attention to details • Change and Adaptability • Cultural Awareness • Customer Focus • Planning and Organizing • Teamwork