Are you a technical mastermind who thrives on troubleshooting complex issues
Join Our Internal IT Support Team and unleash your technical potential.
Heres what youll conquer:
- Keeping our internal systems running smoothly (think servers networks etc.)
- Providing smooth technical support to your colleagues
- Troubleshooting any tech issues that pop up
- Implementing new software and hardware solutions to keep us on the cutting edge
Welcome to Smartblick!
Were a Berlinbased team of innovators empowering manufacturers with cuttingedge hardware and software (SaaS) solutions.
From your phone to your furniture everything you touch is manufactured. Imagine a world where those creations are kinder to our planet and people working with those machines are happier due to the help of tech you helped develop. At Smartblick were making that a reality.
Join us and be part of the movement building a more sustainable future one efficient manufacturing process at a time.
Tasks
- Managing and maintaining the companys internal IT systems including servers network infrastructure and applications (Docker Ansible Git)
- Providing technical support to employees troubleshooting hardware and software issues
- Implementing new software and hardware solutions ensuring compatibility and seamless integration with existing systems
- Monitor system performance and identify areas for improvement proactively implement solutions to ensure optimal performance and uptime
- Maintain documentation of IT systems and processes
- Liaising with internal teams and external vendors to resolve technical issues and ensure the smooth operation of the IT infrastructure
- Implementing security measures to protect company data and systems from threats
Requirements
- Bachelors degree in computer science or a related subject
- More than 3 years of experience in the provision and development of modern IT infrastructures
- Experience with various operating systems primarily Linux (Ubuntu Server) Windows and Mac OS
- Good knowledge of network protocols and technologies (TCP/IP DNS DHCP VPN)
- Experience with server and storage technologies (virtualization SAN/NAS)
- Experience with cloudbased infrastructures and services (primarily Google & MS Azure)
- Experience with implementing webbased automation and workflows between different services (Jira Google Docs)
- Excellent problemsolving skills and attention to detail
- You are competent to independently take responsibility for critical parts of the infrastructure but also do not hesitate to ask for help in a team.
- Strong communication and interpersonal skills
- Very good verbal and written communication in German and English
Benefits
- Hybrid working a mix of homeoffice and inoffice presence (the office will soon relocate to a more central location in Berlin).
- Support from Perschmann an established company with over 150 years of history
- Friendly international team
- Flexible working hours
- Trustbased work
- Training budget
- 30 holiday days 5 training days (even if these are not recognized as training time/training leave)
- Family friendly 100% salary for 10 days a year if your child is sick
- 50 EUR benefit card per month for grocery
- Technical equipment of your choice (Mac or Windows)
- Free Club Mate great coffee and tasty snacks in the office :)
We look forward to receiving your application including your CV and salary details. Digital only please!
We welcome all people regardless of gender nationality ethnic and social background disability religion age or sexual orientation.