Collections Specialist
Posted on :
08-09-2024
Employer Active
1 Vacancy
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Job Description
- Contact clients, proactively, before their payment due dates to remind them about upcoming payments.
- Monitor overdue accounts and follow up on missed payments through emails, calls, and letters.
- Update account status, payment arrangements, and communication records accurately in the system.
- Collaborate with internal teams, such as credit and finance, to resolve payment issues and address customer concerns.
- Escalate unresolved cases to management or legal departments as necessary for further action.
- Provide timely and accurate reports on collection activities, account statuses, and recovery efforts.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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