IT ASSISTANT remote

Description:

We are looking for technically skilled candidates with good problemsolving abilities for the position of IT Support Technician. The duties include being a point of contact for all IT related questions at the user level responding to user needs in a timely manner and ensuring the optimal running of all systems among other duties. Work can also occasionally include installation of network and camera cabling installing wired/wireless networks security camera systems phone systems and door access systems.

You are expected to display good interpersonal skills as you will interact with clients from various departments and executive levels. You are to listen to their technical needs understand their problems and implement solutions for them.

Responsibilities:

Providing support to users and being the first point of contact for problem resolution.

Troubleshooting hardware software and network issues.

Installing and configuring hardware and software components.

Repairing or replacing damaged computer hardware.

Establishing good relationships with all clients and colleagues.

Managing technical documentation.

Keeping accurate and detailed descriptions of services performed while on a service call.

Assisting with installation of Ethernet and Coaxial cabling as well as various network or security systems.

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance