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You will be updated with latest job alerts via email0-1years
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Salary Not Disclosed
1 Vacancy
A role that is enjoyable as it is diverse our Chalet host help with everything from reception duties to tidying up of guest room. They are often the first touchpoint to welcome our Guests and do everything possible to fulfill our guest requests. As the Chalet host your responsibility starts with the booking process continues with the bespoke itinerary curation and right through to arrival in Chalet and throughout their stay and until they bid farewell to Niseko.
As a Chalet host you will be responsible for maintaining the high standards of the accommodations by checking the rooms both after guests check out and prior to the next check in. This would involve ensuring that nothing has been damage or is missing and that the room is sufficiently clean and prepared before the next arrival.
Whether hospitality is your passion and chosen career or whether you are simply an exceptional person ready to take on an exciting new and fun challenge this is an opportunity of a lifetime to work and play in the snowiest resort on earth Niseko.
To provide personable service and enjoy making people feel at home and Passion for Excellence
- NISADE SOPs P&Ps OM&Sequence of service
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- 5 6
- International Driver s License is a must
- People with passion gusto and respectful attitudes
- Intuition and ability to anticipate guest needs
- A genuine interest in skiing resort activities restaurants and Japanese culture
- A Proactive positive & professional approach
- A desire to assist our guests and visitors to have the best holiday ever
- A highly motivated team player with the ability to multitask
- Show initiative with ability to think on your feet
- Excellent interpersonal and communication skills both oral and written and both with guests as well as peers
- Able to maintain control and composure in difficult situations
- Flexibility reliability and punctuality
- To confidently and informatively recommend personalised guest services matching to each guest s individual needs
- To be knowledgeable and promote local and special events
- Take ownership for assignments issues or tasks and followthrough to an appropriate resolution
- Ability to learn quickly and display a strong interest in gaining knowledge of Hirafu and the surrounding area
- Able to record information accurately
- Be immaculately presented
- A valid Japan working holiday visa or working rights
- Any IT videography photography skills or exposure are desirable
- Competitive wages
- Staff accommodation available
- Language friendly environment
- Discounts on some resort services and winter activities
- Unique work environment
- Recreation Allowance (Subsidised pass)
- Lots of staff activities ski trips
- Lots of opportunities to ski/snowboard
Full Time