Customer Care Representative
Posted on :
03-01-2025
Employer Active
1 Vacancy
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Job Description
KEY RESPONSIBILITIES:
- Ensure all customer orders, complaints, queries, feedback, and any other tasks are actioned in a timely manner.
- Answer incoming calls from customers, and internal stakeholders such as Sales Representatives, and support them with a range of enquiries and requirements.
- Provide administrative support to the wider executive and internal teams such as Sales and Accounts
- Liaise with key stakeholders such as warehousing and logistics.
KEY REQUIREMENTS:
- Experience in an Administrative role, using MS Suite
- Prior experience in hospitality, customer service or other customer-facing roles
- Exceptional written and verbal communication skills, with a friendly phone manner
- Ability to work in a fast-paced environment, managing multiple sources of communication, and various tasks simultaneously.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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